Customer Service Representative
6 days ago
Olympic Plumbing Technology is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering their questions, and addressing any concerns they may have.
About the Role
- Provide top-notch customer service to our clients via phone and other communication channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with our plumbing technicians to schedule appointments and ensure seamless communication
- Utilize our multi-line phone system to manage customer calls and provide a positive experience
- Stay up-to-date on our services and products to effectively communicate with customers
Requirements
- At least 2 years of customer service experience
- Experience with a multi-line phone system
- Proficient in Microsoft Office and the Google platform
- Dependable, flexible, and a multitasker
- A go-getter, wanting to learn and grow with our company
What We Offer
- Great pay ($20-$24/hour), based on experience
- Supportive team environment
- 100% medical coverage and dental insurance
- Flexible PTO plan (vacation, personal, and sick leave)
- 401K with a match
- Life Insurance
- Opportunities for growth and professional development
Why Work with Us
- We value our employees and strive to create a positive work environment
- We offer a supportive and respectful work culture
- We are committed to providing our customers with the highest quality service
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