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Area Supervisor/Department Manager

2 months ago


Wilmington, Delaware, United States Ross Dress For Less Full time
Job Title: Area Supervisor/Department Manager

At Ross Dress for Less, we're committed to providing an exceptional shopping experience for our customers. As an Area Supervisor/Department Manager, you'll play a key role in ensuring our stores run smoothly and efficiently.

Key Responsibilities:
  • Store Operations: Supervise and manage the daily operations of the store, including opening and closing procedures, inventory management, and customer service.
  • Team Leadership: Lead and develop a high-performing team of Retail Associates, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
  • Merchandising and Visuals: Ensure the store is visually appealing and merchandise is properly displayed and maintained, adhering to company standards.
  • Loss Prevention: Identify and mitigate potential loss opportunities, ensuring a safe and secure shopping environment for customers and associates.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements:
  • Experience: Prior customer service and supervisory experience preferred.
  • Skills: Excellent verbal communication skills, fluency in English, and ability to perform basic mathematical calculations commonly used in retail environments.
  • Availability: Ability to work evenings and weekends, as needed.
What We Offer:
  • Competitive Pay and Benefits: Ross offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: As a leader in the retail industry, Ross offers opportunities for career growth and advancement, with a focus on developing the skills and knowledge of our associates.
  • Fun and Dynamic Work Environment: Our stores are fast-paced and dynamic, with a focus on providing an exceptional shopping experience for our customers.