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Care Manager

2 months ago


Lubbock, Texas, United States Superior HealthPlan Full time
Job Title: LTSS Service Care Manager

Join our team of dedicated professionals who are passionate about transforming the health of our communities, one person at a time. As a Care Manager - Behavioral Health, you will play a vital role in developing, assessing, and coordinating holistic care management activities for populations with significant mental/behavioral health needs.

Key Responsibilities:
  • Evaluate member service needs and develop or contribute to the development of care plans/service plans, and educate members, their families, and caregivers on services and benefits available to meet member needs.
  • Act as a liaison and member advocate between the member/family, physician, and facilities/agencies.
  • Support members with primarily mental/behavioral health needs, such as those with (or a history of) major depression, bipolar disorders, schizophrenia, borderline personality disorder, post-traumatic stress disorder, substance use disorder, self-injurious behavior, psychiatric inpatient admissions, etc.
  • Perform frequent home and/or other site visits (once a month or more), such as to assess member needs and collaborate with resources, as required.
  • Provide and/or facilitate education to long-term care members and their families/caregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits.
  • Ensure appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources. Ensures identified services are accessible to members.
  • Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system.
Requirements:
  • Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing and 2 - 4 years of related experience.
  • Licensed Behavioral Health Professional or RN with psychiatric experience based on state contract requirements.

We offer a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.