Medical Office Representative

1 week ago


Newport Beach, California, United States NEWPORT MESA AUDIOLOGY INC Full time
Job Summary

We are seeking a highly motivated and organized Medical Office Representative to join our team at Newport Mesa Audiology Inc. in Newport Beach. This part-time, in-office opportunity offers a chance to develop skills and knowledge in healthcare while making a difference in patients' lives.

Key Responsibilities
  • Provide exceptional customer service to patients and callers
  • Manage all incoming, outgoing, and interoffice calls
  • Transfer calls accurately and to the right individuals
  • Assist with scheduling follow-up appointments and coordinating with staff
  • Perform data entry, maintain patient files, and clean/maintain patient exam rooms
  • Document and update customer records based on phone interactions
  • Problem-solve and assist with various tasks as needed
Requirements
  • High school diploma or equivalent
  • Medical office experience a plus
  • Customer service experience a plus
  • Insurance knowledge a plus
  • Quick learner, self-starter, and able to work independently
  • Strong computer skills, typing 45 wpm or higher
  • Strong attention to detail and ability to prioritize tasks
What We Offer
  • Competitive compensation package
  • Healthcare, dental, vision, and chiropractic insurance
  • Accident, life, term, hospital, critical illness, and cancer insurance
  • Paid time off and sick leave
  • Flexible work schedule and paid holidays
  • Retention bonus and retirement contribution match


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