Patient Services Representative

2 weeks ago


Kansas City, Missouri, United States Saving Sight Full time
About Saving Sight

Saving Sight is a mission-driven organization dedicated to providing convenient, high-quality serum tears for patients across the United States. Our commitment to excellence drives us to create a positive impact on the lives of those suffering from dry eye disease.

Patient Service Specialist Role

We are seeking a Patient Service Specialist to join our dynamic team. As a key member of our organization, you will be the bridge between patients, healthcare providers, and our team. Your primary responsibilities will include:

Patient Communication

Engage with patients, listen to their concerns, and provide empathetic support. Educate them about dry eye disease and the benefits of our serum tears.

Physician Collaboration

Collaborate with doctors, ophthalmologists, and optometrists to ensure seamless communication and patient care. Discuss treatment plans and answer any questions they may have.

Order Processing

Facilitate the ordering process for serum tears. Coordinate blood draws, schedule deliveries, and ensure timely fulfillment of orders.

Customer Service Excellence

Deliver exceptional service to patients, addressing inquiries, resolving issues, and ensuring their overall satisfaction.

What We Offer

We offer a competitive compensation and benefits package, including FREE employee healthcare and 6 weeks of PTO plus more. You will be part of a supportive team environment where your contributions matter, and you will have opportunities for growth and professional development.



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