Field Services Professional
1 week ago
The Field Services Team of Mercury Management LLC is the customer-facing unit of the company, responsible for providing professional services to our customers. As a Field Services Technician, you will be working in a dynamic environment, interacting with customers, and representing the company in a professional manner.
Estimated Salary: $65,000 - $85,000 per year
Responsibilities- Installation of broadband equipment at customer premises
- Interact with subscribers and represent the company in a professional manner
- Properly configure and connect customer's home equipment to the Mercury Network
- Troubleshoot broadband customer equipment
- Assist sales team with localized marketing efforts
- Follow cabling procedures for wiring homes and businesses
- Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations
- Basic mechanical skills
- Knowledge of and ability to operate basic hand and power tools
- Basic computer skills and proficiency with computers
- Basic computer networking skills and knowledge
- Use of PC based applications to program and diagnose various communications equipment
- Clean driving record and valid driver's license
- Self-Motivated
- Customer service oriented and professional in appearance
- Ability to communicate effectively, both orally and in writing
- Health Insurance
- Vision Insurance
- Basic Dental & Life Insurance
- STD, LTD, 401k
- Paid Time Off
- Paid Training
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