Customer Service Representative

1 week ago


Dexter, Michigan, United States OPUS IVS INC Full time

At Opus IVS INC, we are seeking a talented Customer Service Representative to join our team. As a key member of our support team, you will play a vital role in ensuring that our customers receive exceptional service and support.

About the Job

This is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences. In this role, you will be responsible for:

  • Serving as the primary point of contact for customers, providing assistance with product inquiries, technical issues, and general support.
  • Utilizing internal CRM software to set appointments, manage customer interactions, and track progress.
  • Collaborating with cross-functional teams to resolve complex customer issues and escalate matters when necessary.
  • Providing accurate and timely documentation of all customer interactions and correspondence.

We are looking for a highly skilled and motivated individual who can provide top-notch customer service while working effectively in a fast-paced environment. If you have excellent communication skills, a passion for problem-solving, and a commitment to excellence, we encourage you to apply for this exciting opportunity

About Us

Opus IVS INC is a leading provider of innovative solutions for the automotive industry. Our mission is to empower customers with cutting-edge technology, expert support, and unparalleled service. We are committed to fostering a collaborative and inclusive work environment where every employee feels valued and supported.

What We Offer

We offer a competitive compensation package, including a salary range of $45,000 - $60,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including medical, dental, and vision coverage, as well as a 401(k) matching program. We also offer opportunities for professional growth and development, including training and education initiatives.



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