Field Services Technician II

1 week ago


Dexter, Michigan, United States Disability Solutions Full time

Job Summary:

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We are seeking a skilled Field Services Technician to join our team in Dexter, MI. As a Field Services Technician, you will be responsible for installing and maintaining broadband equipment at customer premises, interacting with subscribers, and representing the company in a professional manner.

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Company Overview:

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Mercury Wireless is a leading provider of high-speed Internet and digital phone service. We are committed to providing excellent service to our customers and creating a diverse and inclusive workplace.

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Compensation and Benefits:

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The compensation package includes competitive pay and a range of benefits, including health, vision, basic dental & life insurance, STD, LTD, 401k, paid time off, and paid training.

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Key Responsibilities:

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  • ">
  • Installation of broadband equipment at customer premises">
  • Interact with subscribers and represent the company in a professional manner">
  • Properly configure and connect customer's home equipment to the Mercury Network">
  • Troubleshoot broadband customer equipment">
  • Assist sales team with localized marketing efforts">
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Required Skills and Qualifications:

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To be successful in this role, you will need:

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  • ">
  • Follow cabling procedures for wiring homes and businesses">
  • Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations">
  • Basic mechanical skills">
  • Knowledge of and ability to operate basic hand and power tools">
  • Basic computer skills and proficiency with computers">
  • Basic computer networking skills and knowledge">
  • Clean driving record and valid drivers license">
  • Self-Motivated">
  • Customer service oriented and professional in appearance">
  • Ability to communicate effectively, both orally and in writing">
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Training and Development:

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We offer comprehensive training and development programs, including safety training, OSHA certifications, installation and equipment training, Ethernet wiring, networking training and concepts, and VoIP training.

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Estimated Salary:

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$65,000 - $80,000 per year, based on experience and qualifications.

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Mercury Wireless is an equal opportunity employer.

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Location:

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Dexter, MI



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