Broadband Installation Specialist

7 days ago

Dexter, Michigan, United States Mercury Management LLC Full time

Job Overview

Merkury Broadband is a leading provider of high-speed Internet and digital phone service. As a Field Services Technician, you will play a crucial role in connecting customers to our network.

Estimated Salary: $45,000 - $65,000 per year

Location: Dexter, MI

Job Description

  • Install broadband equipment at customer premises
  • Interact with subscribers and represent the company in a professional manner
  • Configure and connect customer's home equipment to the Merkurty Network
  • Troubleshoot broadband customer equipment
  • Assist sales team with localized marketing efforts

Key Responsibilities:

  1. Installation of broadband equipment at customer premises
  2. Interacting with subscribers and representing the company in a professional manner
  3. Configuring and connecting customer's home equipment to the Mercury Network
  4. Troubleshooting broadband customer equipment
  5. Assisting sales team with localized marketing efforts

Required Skills and Qualifications:

  • Familiarity with cabling procedures for wiring homes and businesses
  • Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations
  • Basic mechanical skills
  • Knowledge of and ability to operate basic hand and power tools
  • Basic computer skills and proficiency with computers
  • Basic computer networking skills and knowledge
  • Use of PC based applications to program and diagnose various communications equipment
  • Clean driving record and valid drivers license
  • Self-Motivated
  • Customer service oriented and professional in appearance
  • Ability to communicate effectively, both orally and in writing

Benefits:

  • Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

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