Customer Parts Support Coordinator

4 days ago


West Sacramento, California, United States Crown Equipment Full time
Our Company Culture

We value our employees and offer a comprehensive benefits package. Our team members enjoy a positive and supportive work environment, with opportunities for growth and development.

About the Position

This is a full-time opportunity with a competitive salary range of $23-25 per hour. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Respond to and process incoming parts calls from customers and service technicians.
  • Pull orders, receive and put up stock.
  • Order parts and develop relationships with Crown factory and outside vendors.
  • Enhance customer retention by monitoring customer satisfaction with parts support and responding to customer concerns/requests.
  • Maintain direct contact with current and prospective customers.
  • Prepare customer quotes.
  • Process paperwork.
  • Inventory control to include cycle counts of stockroom, vans, and customer consignments.


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