Auto Parts Sales Associate

1 month ago


Sacramento, California, United States O'Reilly Auto Parts Full time

Company Overview: O'Reilly Auto Parts is a leading retailer of auto parts and accessories, committed to providing exceptional customer service and supporting the growth of our team members.

Estimated Salary Range: $16.00 - $22.00 per hour, based on experience and location.

Job Description:

We are seeking a highly motivated Retail Service Specialist to support our store teams in delivering excellent customer service, managing sales, and maintaining store appearance and operations. The successful candidate will have strong communication skills, ability to obtain RSS Certification, and retail sales experience preferably in auto parts.

Key Responsibilities:

  • Lead store teams in providing exceptional customer service
  • Supervise customer service levels, including execution of customer service programs
  • Ensure telephone is answered according to company policy
  • Process buy online/ship to store, hub and store to store transfers, and DC add orders efficiently
  • Handle special orders and outside purchases according to procedure
  • Process retail customer returns and exchanges efficiently and accurately
  • Perform all store opening/closing duties, including day end procedures and verifying/securing money/deposits

Benefits:

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth


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