Customer Relations Specialist

2 days ago


Memphis, Tennessee, United States Scotty Dunnam - State Farm Agent Full time

Are you a customer-focused individual with a passion for building strong relationships? Do you enjoy working with the public and have a knack for educating others on insurance options? If so, we may have the perfect opportunity for you

About the Role

As a Customer Relations Representative with Scotty Dunnam - State Farm Agent, you will be responsible for establishing and maintaining customer relationships, educating customers on insurance options, and developing leads to grow our business.

Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Educate customers on insurance options using a customer-focused, needs-based review process.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
What We Offer
  • Competitive salary plus commission/bonus structure.
  • Simple IRA plan for retirement savings.
  • Comprehensive health benefits.
  • Paid time off for vacation and personal/sick days.
  • Flexible hours to maintain a healthy work-life balance.
  • Growth potential for advancement within the agency.
  • License reimbursement for professional development.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening.
  • People-oriented with strong interpersonal skills.
  • Detail-oriented and proactive in problem-solving.
  • Ability to learn and navigate computer functions.
  • Team player with a collaborative spirit.

We are seeking a motivated and customer-focused individual to join our team. If you are interested in a rewarding career with limitless potential, we encourage you to apply.



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