Room Attendant

2 weeks ago


Holland, Michigan, United States Fairfield Holland Full time

Job Overview:

A Housekeeper plays a crucial role in ensuring that guest accommodations are kept clean, orderly, and welcoming. This position involves daily servicing of guest rooms, hallways, and common areas in alignment with hotel standards. Responsibilities include restocking supplies, changing bed linens, and replenishing guest amenities while adhering to safety and security protocols. Additionally, the Housekeeper may be tasked with performing deep cleaning duties in guest rooms alongside routine maintenance activities.

Key Responsibilities:

  • Engage with guests and colleagues in a friendly and service-oriented manner.
  • Maintain consistent attendance in accordance with hotel scheduling needs.
  • Uphold high standards of personal grooming and appearance, including wearing the designated uniform and name tag.
  • Follow all hotel policies and regulations to promote safe and efficient operations.
  • Thoroughly clean and restock the required number of guest rooms during each shift.
  • Complete pre-cleaning tasks, including preparing cleaning carts with necessary supplies.
  • Remove all waste and soiled linens from guest rooms.
  • Perform additional tasks as assigned by supervisors or management.
  • May involve disassembling furniture or items in guest rooms for deep cleaning purposes.
  • Deep cleaning responsibilities may include changing air conditioning filters, cleaning coils, touching up paint, and addressing furniture scratches.

Qualifications:

  • High School diploma or equivalent preferred, along with experience in hotel or related fields.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate options quickly.
  • Capable of performing well in high-pressure situations.

Property Overview:

The Fairfield Inn & Suites Holland offers a welcoming environment for travelers, featuring modern amenities and a commitment to guest satisfaction.

Company Overview:

Aimbridge Hospitality is a leading third-party hotel management company with a diverse portfolio of hotels worldwide, dedicated to exceptional service and operational excellence.

Benefits:

  • Competitive benefits package available after an initial waiting period.
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.

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