UX Researcher

2 days ago

Austin, Texas, United States Wargaming Full time
Job Overview:

Wargaming is seeking an experienced and passionate UX Researcher to join the Center for Player Insights. This is a hybrid position based in Austin, Texas, requiring one day of office work per week and presence in the office during research activities.

The successful candidate will work directly with games teams, advocating for the player and influencing product development. They will conduct in-lab and remote testing using various methods, including playtesting, usability testing, expert review, and one-to-one interviews.

Key Responsibilities:
  • Plan, design, and execute research studies to inform game development and improve player experience.
  • Lead communication with stakeholders to turn research requests into clear business goals and objectives.
  • Own the research process for individual projects, from scope and planning to analysis and reporting.
  • Deliver impactful and actionable research output through effective communication with stakeholders.
  • Evangelize the role and benefits of user experience across the company.
  • Contribute to the Center for Player Insights research strategy and support team members in conducting research.
Requirements:
  • 2+ years of industry experience in UX Research or user research, preferably in video games.
  • Degree in Human Computer Interaction, Psychology, Cognitive Science, Sociology, or related field.
  • In-depth knowledge of user experience and user research methodology and theory.
  • End-to-end experience with all aspects of the user research life cycle, including project management, study design, recruiting, moderation, analysis, reporting, and communication.
  • Excellent written and verbal communication skills, with the ability to build rapport and establish credibility with stakeholders.
Preferred Skills:
  • Experience playing Wargaming titles and understanding of the game development process.
  • Fluency in Russian.
  • Experience working in a multi-cultural environment.
Benefits:

Wargaming offers a comprehensive benefits package, including health insurance, 401k plan, mental well-being program, and career development opportunities. Employees also enjoy video game areas, table tennis, and other perks.

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. With 15 offices worldwide, the company delivers top-class experiences to millions of players across all major gaming platforms.

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