UX Researcher
2 days ago
Closinglock is a pioneering company in the real estate industry, dedicated to revolutionizing the way information and funds are transferred to prevent wire fraud and provide a secure, user-friendly platform for title companies, law firms, and financial services. Our mission is to simplify the real estate closing experience for all parties involved.
Job SummaryWe are seeking a highly skilled UX Researcher to join our team in Austin, TX. As a UX Researcher, you will play a critical role in understanding our users' needs, behaviors, and motivations. Your primary responsibility will be to conduct greenfield research studies, analyze data, and provide actionable insights to inform product opportunities that improve the end-to-end real estate transaction experience.
Key Responsibilities- Develop and execute research plans, including user interviews, surveys, usability testing, and ethnographic studies.
- Recruit and screen participants for research studies.
- Facilitate research sessions, ensuring a positive and productive experience for participants.
- Analyze qualitative and quantitative research data to identify trends, patterns, and user insights.
- Synthesize research findings into clear and actionable recommendations.
- Communicate research results effectively to product teams, stakeholders, and leadership.
- Champion user-centered design principles throughout the product development process.
- Collaborate with design, engineering, and product teams to ensure that user needs are met.
- Bachelor's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
- 4+ years of experience in user research or a related field.
- Strong understanding of user research methodologies and techniques.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, interpersonal, and presentation skills.
- Ability to work independently and as part of a team.
- Passion for creating exceptional user experiences.
Closinglock offers a comprehensive benefits package, including competitive salary, equity compensation, medical, dental, and vision insurance, unlimited PTO, 401k, and monthly team get-togethers. We are an equal opportunity employer and welcome everyone to our team.
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