Healthcare Access Representative

2 weeks ago


Dubuque, Iowa, United States Access Dubuque Full time
Position Overview

The Patient Access Representative plays a crucial role in ensuring the smooth and efficient registration of patients in various healthcare settings. This position is essential for both Emergency and Outpatient services.

Key Responsibilities
  • Facilitate the orderly registration process for patients, ensuring that all necessary information is accurately collected.
  • Provide clear communication regarding hospital policies and procedures to patients.
  • Maintain a professional and customer-oriented demeanor while interacting with patients and their families.
Qualifications
  • High school diploma, GED, or equivalent is required.
  • Experience in customer relations for a minimum of six months to one year is preferred.
  • Familiarity with basic office procedures, equipment, and computer systems is essential.
  • Knowledge of medical terminology and prior healthcare experience is advantageous.
  • Certification in Basic Life Support (BLS) is preferred.
Work Schedule

This is a full-time position requiring 36 hours per week, primarily during daytime hours with occasional evening shifts.

Company Overview

Access Dubuque is dedicated to providing high-quality healthcare services to the community. We are committed to creating healthier communities through our comprehensive range of services.

Our organization has been recognized for excellence in patient care and strives to meet the highest standards in healthcare delivery.



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