Service Advisor

9 hours ago


Hillsboro, United States Royal Moore Auto Center Full time
Service Advisor Job Description

Royal Moore Mazda Buick GMC is seeking a skilled Service Advisor to provide exceptional customer service and support in our service department.

Key Responsibilities:
  • Greet customers and listen to their service requests and concerns.
  • Conduct thorough vehicle inspections and document issues accurately.
  • Communicate recommended services, repairs, and estimated costs to customers.
  • Assist customers in making informed decisions about their vehicle maintenance and repair needs.
  • Coordinate service appointments and ensure timely completion of work.
  • Provide exceptional customer service by keeping customers informed throughout the service process.
  • Handle customer inquiries, complaints, and requests with professionalism and efficiency.
Qualifications:
  • Valid driver's license
  • Previous experience as a Service Advisor in an automotive dealership is preferred
  • Strong customer service and interpersonal skills
  • Excellent communication and active listening skills
  • Proficiency in explaining technical information to customers in a clear and understandable manner
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of automotive systems and maintenance procedures is a plus
  • Strong problem-solving abilities and attention to detail
Benefits:
  • Competitive salary based on experience and expertise
  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Ongoing training and development opportunities
  • Employee discounts on vehicle purchases and services

If you have a passion for helping customers with their automotive service needs and want to be part of a dedicated team, we encourage you to apply for the Service Advisor position.


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