Customer Service Representative

3 days ago


Chanhassen, Minnesota, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for all customers
  • Assist customers in person and over the phone, answering questions and providing product information
  • Build strong relationships with customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction
  • Stay up-to-date on product knowledge, features, and benefits
  • Maintain a clean and organized store environment, adhering to company standards
Requirements
  • High school diploma or equivalent required
  • Previous customer service or sales experience preferred
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds, with or without reasonable accommodation
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and sales growth. We offer competitive compensation and benefits, as well as opportunities for professional development and advancement.



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