Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.
Key Responsibilities- Provide excellent customer service, ensuring that customers have a positive experience in our stores.
- Assist customers in person and over the phone, answering their questions and providing solutions to their needs.
- Build strong relationships with customers, understanding their needs and preferences.
- Process sales transactions accurately and efficiently, following company policies and procedures.
- Meet or exceed sales goals, while maintaining a high level of customer satisfaction.
- Stay up-to-date with product knowledge, ensuring that customers receive the best possible advice and recommendations.
- Work collaboratively with colleagues to achieve sales and customer service goals.
- High school diploma or equivalent required.
- Previous customer service or sales experience preferred.
- Ability to work in a fast-paced retail environment, with a focus on customer satisfaction.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest level of service and support, while maintaining a safe and inclusive work environment.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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