Personal Lines Insurance Manager

3 weeks ago


Springfield, Missouri, United States Marsh & McLennan Companies Full time
Job Summary

As a Personal Lines Insurance Manager at Marsh McLennan Agency, you will be responsible for managing a book of accounts, providing exceptional customer service, and growing our business through strategic relationships with customers and carrier underwriters.

Key Responsibilities

- Manage, retain, and grow assigned book of accounts by planning and carrying out daily responsibilities with minimal direction, using sound judgment and independent thinking
- Possess knowledge of carrier manuals, appetite, services, and coverage forms/products available from each of our carrier partners
- Advise customers/prospects on the insurance policies/products/services available for protecting their financial assets
- Responsible for front-end underwriting of accounts to align the proper carrier and best solutions for the customer's/prospect's insurance needs
- Provide quotations, coverage summaries/comparisons, proposals, and recommendations proposed
- Responsible for all customer communications, conflict resolution, and compliance on customer deliverables

Requirements

- 3-5 years of insurance service experience
- Undergraduate degree or combination of industry education and experience
- Property & Casualty License
- Holds the Associate in General Insurance designation
- Strong working knowledge of personal insurance coverages
- Extremely detail-oriented
- High level of initiative and able to work well in a team environment
- Motivated, goal-oriented, persistent, and skilled negotiator
- Strong technical capacity with knowledge of Microsoft Office software products
- Handles stressful situations and deadline pressures well
- Exceptional communication, organization, and time management skills
- Results-driven with a positive, professional attitude and exceptional customer service focus

What We Offer

- Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
- Comprehensive medical, dental, and vision plans
- 401K and company match program
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities

About Us

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

We are an Equal Employment Opportunity employer and welcome applications from diverse candidates.

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