Retail Operations Supervisor

2 weeks ago


Pontiac, Michigan, United States Store Space Full time

RETAIL OPERATIONS SUPERVISOR


Are you prepared to elevate your career and lead a vibrant storage facility? Store Space Self Storage is on the lookout for a motivated, organized, and customer-oriented Retail Operations Supervisor to oversee our operations. This role offers an hourly wage of $19.00.

If you excel in a dynamic environment, possess strong problem-solving skills, and are dedicated to providing exceptional service, this position is designed for you. Step up and become a key contributor to our success.

ABOUT STORE SPACE SELF-STORAGE


At Store Space Self Storage, our relationship with customers and the quality of service we deliver are fundamental to our achievements.

We are a commercial real estate firm specializing in self-storage facilities, real estate investment opportunities, and property management services, committed to offering outstanding customer service in all our endeavors.


BENEFITS WE PROVIDE
Up to $800 monthly bonus eligibility

10 paid holidays, including birthdays, and 3 Flex Holidays of your choice

401(k) with a generous company match

FSA/HSA plans with a $50/month contribution from Store Space if enrolled.

Lifestyle Spending Account:
Store Space contributes $40/month

Opportunities for advancement across the U.S.

KEY RESPONSIBILITIES
Boosting sales by converting leads into rentals and upselling services.

Facility Oversight:
Ensuring cleanliness of bathrooms, hallways, lobby, etc.

Delivering exceptional customer service and addressing inquiries.

Managing cash handling, reporting, and daily deposits.

Upholding company standards and complying with policies.

WORK SCHEDULE
Our operations run seven days a week from 9 am to 5:30 pm. Enjoy a balanced work/life schedule when you join the Store Space team.

QUALIFICATIONS FOR A
RETAIL OPERATIONS SUPERVISOR
2+ years of experience in customer service (e.g., retail sales, restaurant, front desk, site management).

1+ years of experience in customer-focused sales and collections (cold calling).

Proficient computer skills and ability to learn new software applications.

Valid driver's license with reliable transportation.

Able to walk/sit/stand for extended periods.

Capable of operating POS and other standard office equipment.

APPLICATION PROCESS
Take the next step in your career by exploring this exciting opportunity. Start shaping your future today.

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