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Operations Supervisor

2 months ago


Pontiac, Michigan, United States Octapharma Plasma, Inc. Full time

Your Responsibilities:

  • Support the Director of the Donor Center in overseeing daily operations and take on managerial duties in their absence.
  • Ensure adherence to facility Standard Operating Procedures (SOPs), as well as State and Federal regulations, including FDA, OSHA, and CLIA standards.
  • Execute opening and closing tasks effectively.
  • Facilitate monthly staff meetings and maintain appropriate documentation.
  • Recruit, inspire, and assess center staff in accordance with established protocols.
  • Provide guidance in employee relations through effective communication, coaching, training, and development.

Your Profile:

  • A natural leader demonstrating strong character and integrity.
  • A personable individual who connects well with a diverse range of people.
  • Enthusiastic, energetic, and approachable.
  • Eager to educate, learn, and grow within a dynamic organization.
  • Self-driven and proactive in taking initiative.
  • Detail-oriented, organized, capable of multitasking, and a proficient problem solver.
  • Maintains a professional appearance and demeanor.

Qualifications Required:

  • A Bachelor’s degree in Biological Science or Business Administration is preferred, or equivalent experience.
  • Three to five years of relevant experience in a biomedical environment is preferred.
  • Certification as a Senior Medical Screener, Phlebotomist, and St. Processing Technician is required, or the ability to obtain certification within six months of employment.
  • Proficient in Microsoft Office Suite (Word, Excel).
  • Willingness to work day and evening shifts, including weekends, holidays, and extended hours as needed.
  • Ability to remain seated or standing for extended periods.
  • Capability to lift, tug, and pull up to thirty-five pounds.
  • Required to work in a temperature-controlled environment of -40°C for brief periods.
  • Occasional travel by plane and/or car may be necessary.

Why Join Us?

We are recognized for our exceptional benefits and supportive leadership.

  • Comprehensive training programs.
  • Competitive medical, dental, and vision insurance plans.
  • Health Savings Account (HSA).
  • Tuition reimbursement opportunities.
  • Employee Assistance Program (EAP).
  • Wellness initiatives.
  • 401(k) retirement savings plan.
  • Generous paid time off.
  • Company-paid holidays.
  • Personal time off.

About Octapharma Plasma, Inc.

With numerous donation centers and dedicated team members across the U.S., Octapharma Plasma, Inc. is committed to collecting plasma to produce life-saving medicines for patients globally. Our organization is expanding rapidly, and so is the positive impact of our efforts. We rely on teamwork, compassion, and expertise to accomplish our mission while making a significant difference in the lives we serve.

Join us in making a meaningful impact.