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Medical Assistant Professional
2 months ago
The Certified Medical Assistant is a vital member of our healthcare team, responsible for providing exceptional patient care and support in an office setting.
Responsibilities:- Greet and escort patients to exam rooms, ensuring a smooth and efficient experience.
- Room patients according to established standards, setting up exam rooms to meet their needs.
- Conduct patient interviews, take vital signs, and record information on patient charts, maintaining accurate and up-to-date records.
- Provide clear instructions to patients regarding preparation for tests and procedures, ensuring they are well-informed and prepared.
- Record laboratory, x-ray, and ECG results, as well as other pertinent medical data, in patient charts.
- Handle incoming and outgoing mail, ensuring the doctor receives all necessary information in a timely manner.
- Clean and stock exam rooms, including monthly instrument cleaning and sterilization, to maintain a clean and safe environment.
- Handle patient telephone calls as directed by the Triage Nurse, providing excellent customer service and support.
- Screen patient telephone calls to physicians and relay advice, information, and instructions from physicians to patients.
- Call in prescriptions and refills to pharmacies under physician direction, ensuring accurate and timely medication management.
- Schedule special appointments, such as referrals, surgeries, x-rays, and lab tests, and assess and schedule appointments for patients.
- Communicate effectively with callers, patients, physicians, and other staff members, providing a high level of customer service and support.
- Abstract medical information from patient charts into the Electronic Medical Record (EMR).
- Medical Assistant certification or equivalent experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of electronic medical records.
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We are committed to diversity, equity, and inclusion, and we strive to create a culture that values and respects the contributions of all employees. We are an equal opportunity employer and welcome applications from diverse candidates.