Medical Assistant Professional

4 days ago

Appleton, Wisconsin, United States Actalent Full time
Job Summary

The Certified Medical Assistant is a vital member of our healthcare team, responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities:

  • Greet and escort patients to exam rooms, ensuring a warm and welcoming experience.
  • Room patients, utilizing rooming standards, and set up exam rooms accordingly, maintaining a clean and organized environment.
  • Interview patients, measure vital signs, and record information on patients' charts, demonstrating attention to detail and accuracy.
  • Instruct patients regarding preparation for tests and procedures, providing clear and concise instructions.
  • Record laboratory, x-ray, ECG results, and other pertinent medical data in patients' charts, ensuring accurate and up-to-date information.
  • Handle incoming and outgoing mail, ensuring the doctor sees all necessary information, and maintain confidentiality.
  • Clean and stock exam rooms, including monthly instrument cleaning, sterilization of instruments, and refilling of supplies as necessary, maintaining a clean and safe environment.
  • Handle patient telephone calls as directed by the Triage Nurse, providing excellent customer service and communication skills.
  • Screen patient telephone calls to the physician and call patients to relay advice, information, and instructions from the physician, demonstrating effective communication and problem-solving skills.
  • Call in prescriptions and refills to pharmacies under physician direction, ensuring accurate and timely communication.
  • Schedule special appointments, such as referrals, surgeries, x-ray, and lab, utilizing strong organizational and time management skills.
  • Assess and schedule appointments for patients, ensuring efficient and effective use of time.
  • Communicate with callers, patients, physicians, other staff, and anyone they interact with during their assigned work hours in a polite, courteous, understandable manner that projects an interest in providing high-quality customer service.
  • Abstract medical information on patients into the EMR, maintaining accurate and up-to-date records.

Requirements:

  • Certified or Registered Medical Assistant
  • 1 year of clinical experience
  • EPIC experience

Work Environment:

This is a fully on-site position in Appleton, Wisconsin.

Work Schedule:

4-day work week Schedule varies depending on the doctor and/or if they are in a float position. Hours are between 8am and 5pm totaling 36-40 hours per week.

About Actalent:

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market.

With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion:

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people.

DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

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