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Member Service Representative II
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Covina, California, United States Foothill Credit Union Full timeJob Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly motivated and customer-focused Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for providing exceptional member service, achieving sales and service goals, and contributing to the overall...
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Member Services Representative II
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Member Service Representative II
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West Covina, California, United States Foothill Credit Union Full timeJob Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly skilled Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, achieving sales and service goals, and contributing to the overall success of our...
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Member Service Representative II
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Member Services Representative II
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Member Services Representative
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Covina, California, United States Foothill Credit Union Full timeJob Title: Member Services Representative IIJob Summary:Foothill Credit Union is seeking a highly motivated and customer-focused Member Services Representative II to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, promoting and selling products and services, and supporting our branches...
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Member Services Representative II
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West Covina, California, United States Foothill Credit Union Full timeJob SummaryThe Member Services Representative II is responsible for delivering exceptional member service, exceeding sales targets, and contributing to the overall success of Foothill Credit Union. This role involves working across various branches, providing operational assistance, and maintaining high-quality member service benchmarks.Key...
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Member Services Representative II
2 months ago
Foothill Credit Union is seeking a highly skilled Member Services Representative II - Branch Floater to join our team. As a key member of our operations team, you will be responsible for delivering exceptional member service, promoting and selling financial products and services, and supporting our various branches.
Key Responsibilities- Member Service: Provide outstanding member service, aiming to surpass predetermined cross-selling targets and maintain satisfactory member service benchmarks.
- Financial Product Promotion: Consistently achieve cross-sell goals by promoting and selling financial products and services to fit the member's needs.
- Operational Support: Support our various branches by providing excellent customer service and operational assistance.
- Financial Transactions: Receives and disburses funds, posts deposits, loan payments, transfers, withdrawals, addition, and deletion of authorized account signers.
- Loan Processing: Processes loan advances from credit card or line of credit accounts.
- Cash Handling: Balances cash drawer daily and issues cashier's checks.
- Account Management: May conduct limited activities associated with opening new accounts and assist members with complex requests.
- Education: High school diploma or equivalent.
- Experience: 1-3 years of credit union/banking experience.
- Skills: Effective verbal and written communication skills, reliable attendance, good judgment, and a professional image.
- Language: Bilingual (Spanish/English) proficiency preferred.
- License: A valid California Class C Driver's License and minimum automobile insurance coverage as required by the State of California.
Foothill Credit Union is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs, including six hospitals, fourteen school districts, two colleges, seventeen private schools, businesses, and municipalities in the San Gabriel Valley.
Benefits- Health Insurance: Health, dental, and vision insurance.
- Retirement Plan: 401(k) Plan with dollar-for-dollar match (up to 6%).
- Profit-Sharing Plan: Profit-Sharing Plan.
- Flexible Spending Account: Flexible Spending Account.
- Paid Time-Off Program: Paid Time-Off Program.
- Educational Reimbursement Program: Educational Reimbursement Program.
- Paid Holidays: Paid Holidays.
- Special Recognition Programs: Special Recognition Programs.
- Referral Program: Referral Program.