Key Carrier Coordinator

4 days ago


Port Saint Lucie, Florida, United States HomeSense Full time
About the Role

We are seeking a highly skilled and motivated Key Carrier Coordinator to join our team at HomeSense. As a Key Carrier Coordinator, you will play a vital role in maintaining the overall operation of the store, ensuring a positive customer experience, and promoting a culture of honesty and integrity.

Key Responsibilities
  • Act as Manager on Duty, adhering to company policy and procedure
  • Ensure store team performs tasks and activities in accordance with store plan; prioritize as needed
  • Address immediate customer service issues and provide coaching to Associates
  • Exercise discretion regarding customer service policies to satisfy customers
  • Maintain accurate Associate coverage in service areas for a positive customer experience
  • Ensure Associates adhere to all operational procedures
  • Communicate effectively with management and Associates when setting and addressing priorities
Requirements
  • Able to work a flexible schedule, including nights and weekends
  • Team player, working effectively with peers and supervisors
  • Able to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem-solving skills
What We Offer

We offer a competitive starting pay range of $14.00 to $14.50 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.


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