Process Improvement Lead

1 week ago


Carson City, Nevada, United States Humana Full time
Job Summary

Humana is seeking a highly skilled Process Improvement Lead to join our team. As a Process Improvement Lead, you will be responsible for analyzing and measuring the effectiveness of existing business processes and developing sustainable, repeatable, and quantifiable business process improvements and best practices.

Key Responsibilities
  • Analyze current Medicaid long-term support and services programs to identify areas for improvement.
  • Research, analyze, and interpret state contracts and responses.
  • Develop and implement strategies to enhance program efficiency, ensuring optimal utilization of resources.
  • Oversee the creation, review, and update of program descriptions to align with evolving Medicaid requirements.
  • Interpret complex regulations and process to translate them into easily understandable policies and procedures.
  • Establish and maintain policies and procedures governing Medicaid long-term supports and services.
  • Lead the development, writing, editing, and updating of Medicaid policies and procedures, ensuring clarity, accuracy, and alignment with regulatory requirements.
  • Lead initiatives to streamline processes related to Medicaid services, reducing administrative burden, and enhancing service delivery.
Requirements
  • Bachelor's degree in Business or a related field or a minimum five (5) years business experience; two (2) or more years in project leadership.
  • Experience problem solving and consultation within complex environments.
  • Facilitating and driving cross-functional teams' efforts.
  • Strong influencing and process implementation skills.
  • Successfully demonstrated delivering presentations to senior leaders.


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