Lead Teller

1 day ago


Carson City, Nevada, United States America First Credit Union Full time
Job Description

At America First Credit Union, we are seeking a highly skilled and experienced Lead Teller to join our team. As a Lead Teller, you will be responsible for overseeing the daily operations of our teller area, ensuring that all transactions are processed efficiently and accurately.

Key Responsibilities:
  1. Cashiering Operations: Implement existing policies, procedures, and systems involving cashiering operations and member services functions.
  2. Member Services: Provide a full range of services to members, including phone and mail services, and ensure that members are promptly and professionally served.
  3. Loan Processing: Assist in the processing of loan applications, including interviewing, taking applications, gathering information, and processing preliminary documentation.
  4. Supervision: Supervise area personnel, ensuring optimal performance and providing leadership through effective objective setting, delegation, and communication.

Requirements:

  1. High school graduate or equivalent.
  2. Minimum of 2 years experience as a Teller at a full-service financial institution.
  3. Back-up lead teller experience.
  4. Minimum 1 year of lending experience.

Skills and Abilities:

  1. Excellent interviewing, communication, public relations, and leadership skills.
  2. Supervisory and training abilities.
  3. Strong analytical, financial, and math skills.
  4. Ability to operate related computer software and other business equipment.

Working Conditions:

This position requires working in a fast-paced environment with frequent interruptions and deadlines. The ability to work effectively in a team environment and maintain a professional demeanor in a customer-facing role is essential.


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