Guest Services Coordinator
5 days ago
Welcome to Paramount Hospitality Management, where we pride ourselves on delivering exceptional customer experiences. As a Front Desk Agent, you'll play a vital role in ensuring our guests feel welcome and valued from the moment they step foot in our property. Our fast-paced environment requires someone who can multitask, communicate effectively, and maintain a positive attitude under pressure.
We're committed to providing ongoing training and development opportunities to help you grow in your career. In return, we ask that you demonstrate a strong work ethic, a willingness to learn, and a passion for delivering outstanding service.
About the Role:
- Greet guests warmly and check them in/out efficiently
- Respond to guest requests promptly and professionally
- Process payments and manage room assignments
- Communicate with various departments to ensure seamless operations
- Maintain a clean and organized workspace
- Provide guests with accurate information about hotel amenities and services
- Competitive hourly rate
- Ongoing training and development opportunities
- Benefits package (Medical, Dental, Vision) after 60 days
- Company-paid life insurance
- Paid time off
- Special recognition programs
- Team member discounts
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