Luggage and Guest Service Specialist
1 week ago
Bags, a leading provider of innovative parking and mobility solutions, is seeking a skilled Luggage and Guest Service Specialist to join our team. As part of our commitment to delivering exceptional customer experiences, this role plays a crucial part in ensuring the highest level of service for our guests.
**Key Responsibilities:**
- Delivering exceptional guest service by providing timely and efficient luggage handling, including check-in and check-out services.
- Interacting with guests in a friendly and professional manner, addressing their needs and concerns in a prompt and courteous way.
- Providing assistance with groceries, luggage carts, and other amenities as needed.
- Maintaining accurate records of guest transactions and resolving any issues that may arise.
**Requirements:**
- A high school diploma or equivalent combination of education and experience.
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Strong communication and problem-solving skills, with the ability to work independently and as part of a team.
- A valid state-issued driver's license, with a clean driving record (if required).
**What We Offer:**
Bags offers a competitive salary range of $14-$15 per hour, plus benefits, including medical, dental, vision, flexible spending accounts, long/short-term disability, life insurance, accident insurance, 401(k), and paid time off. As an equal opportunity employer, we are committed to diversity and inclusion in the workplace.
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