Spanish-English Receptionist

1 week ago


Albany, New York, United States Liberty Tax Franchise Full time
About This Role:
We are seeking a highly motivated and customer-centric Bilingual Receptionist to join our team at Liberty Tax Franchise. As the primary point of contact for clients and visitors, you will be responsible for providing exceptional customer service and ensuring a smooth and welcoming experience for everyone who enters or calls the office.

Responsibilities:
• Greet and assist visitors in a friendly and professional manner
• Answer and direct phone calls in both English and Spanish
• Respond to inquiries and provide information about Liberty Tax Franchise's services and policies
• Schedule appointments and meetings, and manage conference room bookings
• Handle incoming and outgoing mail and packages
• Maintain a clean and organized front desk and office area
• Assist with administrative tasks, including filing, data entry, and managing office supplies
• Ensure proper documentation and communication with both English- and Spanish-speaking clients

What We Offer:
• Competitive salary range: $45,000 - $60,000 per year
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive benefits package, including medical, dental, and vision insurance

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