Patient Services Manager

4 days ago


Jacksonville, Florida, United States Compass Group USA Full time
Job Summary

We are seeking a highly skilled and experienced Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have a strong background in food services management and be able to establish goals and oversee the implementation of patient food services needs based on medical direction and patient population.

Key Responsibilities:
  • Establish and implement patient food services needs based on medical direction and patient population
  • Hire, direct, coach, train, and develop patient service team members
  • Comply with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensure patient services staff assists in achieving stated patient satisfaction goals
  • Comply with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participate in/lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
Qualifications:
  • Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
  • Minimum of one (1) year experience in food service management preferred in an acute care setting
  • ServSafe certified, desirable
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Morrison Healthcare is a member of Compass Group USA, a leading national food and nutrition services company. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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