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Help Desk Specialist
2 months ago
Zachary Piper Solutions is seeking a qualified Help Desk Specialist to support a federal program.
Requirements:
- Maintain Government mobile phone administration
- Troubleshoot and resolve Tier I and II incidents to include: system inquiries, requests, incidents, software installation, printer support, hardware support (desktop, laptop, peripheral)
- Perform in-person customer service and technical support to a large end-user community
Qualifications:
- Active SECRET Clearance
- 5+ years of IT support, help desk experience
- Bachelor's degree in Computer Science, Information Technology, or a related field
Benefits:
- Salary: $60-68,000/year *flexible based on experience*
- Full Benefits Package: (medical, dental, vision, 401K, PTO, paid holidays)