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State Farm Agent Team Assistant

2 months ago


Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional service to our clients, building strong relationships, and helping them achieve their financial goals.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Relationship Building: Establish and maintain strong relationships with clients, understanding their needs and preferences.
  • Insurance and Financial Services: Provide information and guidance on insurance and financial services products, helping clients make informed decisions.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, sharing knowledge and best practices.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to listen actively and respond effectively.
  • Customer Focus: A passion for delivering exceptional customer service, with a focus on building strong relationships.
  • Insurance and Financial Services Knowledge: Basic knowledge of insurance and financial services products, with a willingness to learn and develop skills.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Team Player: A collaborative mindset, with a willingness to work closely with others to achieve team goals.
About Our Agency

Our agency is a dynamic and growth-oriented team, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a fun and energetic work environment, with a focus on mentoring and developing our team members.

We are an established agency with a strong reputation in the community, and we are committed to making a positive impact. If you are a motivated and customer-focused individual, with a passion for insurance and financial services, we encourage you to apply for this exciting opportunity.