Customer Service Representative

2 days ago


Pingree Grove, Illinois, United States Taylor Maciaszek - State Farm Agent Full time

### Job Title: Customer Relations Representative

### Job Summary:

We are seeking a motivated and personable Customer Relations Representative to join our part-time team at Taylor Maciaszek - State Farm Agent. As a key member of our team, you will be responsible for handling billing inquiries and processes with accuracy and efficiency, sending personalized thank you, sympathy, and congratulations cards to customers, and following up on claims to ensure customer satisfaction and resolution.

### Key Responsibilities:

* Handle billing inquiries and processes with accuracy and efficiency
* Send personalized thank you, sympathy, and congratulations cards to customers
* Follow up on claims to ensure customer satisfaction and resolution
* Provide exceptional customer service and support to enhance the customer experience

### Requirements:

* Must obtain insurance licenses
* Excellent communication and interpersonal skills
* Strong attention to detail and organizational abilities
* Ability to work independently and manage time effectively

### Why Work with Us?

* Flexible part-time hours
* Supportive and dynamic team environment
* Opportunities for growth and development within the company
* Make a meaningful impact on our customers' experiences

### Compensation:

$15.00 - $22.00 per hour

### About Us:

At Taylor Maciaszek - State Farm Agent, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Pingree Grove, IL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.

### State Farm Agent Information:

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.



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