Operations Director
1 week ago
At Home - Operations Director
About Us: At Home is a leading home decor retailer with a vision to become the go-to destination for home furnishing needs. We strive to make every house a home by offering affordable and stylish decor solutions.
Position: Operations Director
Job Summary: The Operations Director is responsible for overseeing store processes and fostering a culture of active selling. They ensure all operations are in line with company standards to drive sales and provide expertise in areas such as opening, closing, training, and task delegation while upholding ethical conduct, safety, and compliance.
Key Responsibilities:
- Oversee store opening, closing, and Front-End processes
- Collaborate with Operations Manager to optimize staffing for sales and customer experience
- Coordinate task management and workload planning to achieve store goals
- Support team in customer satisfaction, inventory control, and safety measures
- Drive productivity through training and coaching
- Participate in freight processes and stock management
- Perform other duties as needed
- Nights and weekends may be required
Qualifications & Skills:
- Minimum age requirement of 18 years
- High School Diploma or equivalent
- Effective communication skills
- Flexibility to work varying schedules
- Ability to lift and move heavy objects
- Detail-oriented with strong teamwork skills
- Reliable and ethical behavior
- Strong leadership and motivational abilities
- Adaptability and creativity in handling tasks
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