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Center Operations Manager
1 month ago
CSL Plasma is seeking a highly skilled and experienced Center Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our plasma collection centers, ensuring compliance with regulatory requirements, and driving business growth.
Key Responsibilities- Manage center operations, including production goals, net yields, and improvement plans
- Monitor and maintain operational records, ensuring accuracy and compliance
- Oversee inventory management, maximizing efficiencies and minimizing investment
- Support meeting daily, weekly, and monthly deadlines, maintaining operational records
- Monitor donor retention, ensuring efficient donor flow, and implementing retention improvement and corrective action plans
- Ensure compliance with all Company SOPs and applicable federal, state, and local regulations
- Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees
- Responsible for all aspects of financial oversight, including setting annual budget, ensuring center meets monthly financial targets, and adhering to cash management and financial reporting responsibilities
- Collaborate with quality to ensure center compliance with company, regulatory, and customer requirements
- Develop and foster a center philosophy of continuous improvement and support company values
- Collect and analyze data to maintain and improve center quality, efficiency, and profitability
- Implement effective corrective action plans when necessary
- Bachelor's degree or equivalent combination of education and relevant work experience (4 years minimum) required
- 2+ years' supervisory or leadership experience or completion of CSL Plasma Leadership Development program
- Company Technical Training Certification
- Knowledge of continuous improvement concepts
CSL offers a comprehensive benefits package, including health care benefits, basic life insurance, short- and long-term disability, 401(k) Savings Program, paid time off, and paid observed holidays.
Learn more about CSL Plasma benefits at https://www.cslplasma.com/en/careers/benefits.
CSL Plasma is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our communities and promotes equal opportunities for all employees.