Bilingual Customer Service Representative
3 weeks ago
Job Summary:
PNC Bank Corp. is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels.
Key Responsibilities:
- Provide timely and effective resolution to customer inquiries and issues
- Deliver the CARES model to customers and service partners
- Collaborate with internal stakeholders to resolve complex customer issues
- Stay up-to-date on product and service offerings to provide accurate information to customers
Requirements:
- Fluency in Spanish and English
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong customer service skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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