Bilingual Customer Service Representative

3 weeks ago


Pittsburgh, Pennsylvania, United States PNC Bank Corp. Full time

Job Summary:

PNC Bank Corp. is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues
  • Deliver the CARES model to customers and service partners
  • Collaborate with internal stakeholders to resolve complex customer issues
  • Stay up-to-date on product and service offerings to provide accurate information to customers

Requirements:

  • Fluency in Spanish and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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