Customer Service Representative
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team at North Star Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:
- Answer dealership phones and greet customers in a professional and friendly manner
- Direct customers to the correct department and notify the appropriate person that a customer is waiting
- Work cooperatively with the sales and other internal teams to ensure seamless customer experience
- Communicate with callers and visitors in a professional, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents as needed
- Assist in scheduling and confirming sales appointments
Requirements:
- Excellent listening and communication skills, with a positive and outgoing personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance and eagerness to improve on all aspects
- Valid driver's license and clean driving record
About Us:
North Star Auto Group is a trusted dealership in Pennsylvania, dedicated to providing exceptional customer service and being an integral part of our community. We offer an extensive inventory, competitive lease specials, finance options, and expert auto service. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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