Director of Operations and Innovation

2 weeks ago

Pittsburgh, Pennsylvania, United States The Children's Institute of Pittsburgh Full time
Job Title: Director of Operations, Innovation and Special Projects

Careers at The Children's Institute of Pittsburgh.

We're a leading organization dedicated to providing exceptional care and services to children and their families. Our team members are the backbone of our organization, and we're seeking a talented individual to join our ranks as a Director of Operations, Innovation and Special Projects.

About the Role

This is a unique opportunity to make a lasting impact in the lives of children and their families. As a Director of Operations, Innovation and Special Projects, you will be responsible for supporting the development and execution of special projects that align with our company's goals and objectives.

You will work closely with our executive team and cross-functional stakeholders to identify opportunities for growth, drive innovation, and enhance operational efficiency. Your success will be measured by your ability to deliver projects on time, within budget, and meeting quality standards.

Responsibilities
  • Develop and lead the organization's special projects strategy in alignment with company objectives.
  • Plan and execute projects from initiation to completion, ensuring on-time delivery, within budget, and meeting quality standards.
  • Identify project goals, objectives, and key performance indicators (KPIs) in collaboration with stakeholders.
  • Monitor and track project progress, providing regular updates to senior leadership and stakeholders.
  • Manage project budgets, resources, and timelines, adjusting as necessary to ensure successful project outcomes.
  • Collaborate with cross-functional teams to define project scope, deliverables, and milestones.
  • Develop and implement project management methodologies, tools, and best practices to improve project efficiency and effectiveness.
  • Conduct risk assessments and develop mitigation strategies to minimize project risks.
  • Foster effective communication and collaboration among team members and stakeholders to ensure project success.
  • Evaluate project performance and identify areas for improvement, implementing corrective actions as needed.
Additional Responsibilities

Participate in workgroups, charters, and committees to optimize organizational support resources, efficiency, and across-departmental processes, including comprehensive space planning and mission-driven quality improvement committees.

Lead and organize the Innovation Committee, intended to foster and drive a culture of innovation around programming, services, and partnerships to enhance care models.

Process Improvement

Identify opportunities for process optimization, innovation, and operational efficiency. Work closely with relevant stakeholders to implement improvements and drive continuous improvement initiatives.

Contribute to the development of new project ideas in alignment with CI's strategic vision and brainstorm fundraising opportunities related to potential partnerships-led projects, including projects that support strategic direction, partnerships, and innovation.

Collaborate with internal departments to execute grant-funded deliverables and provide strategy and policy assistance for various capital and property projects.

Requirements
  • Bachelor's degree in Business Administration, Project Management, or a related field.
  • Master's degree preferred.
  • Proven experience as a project manager, with a minimum of 5 years in a leadership role.
  • PMP (Project Management Professional) certification preferred.
  • Experience working in cross-functional teams and managing stakeholders at all levels of the organization.
  • Demonstrated success in delivering projects on time, within budget, and meeting quality standards.
  • Strong knowledge of project management methodologies and tools.
  • Excellent interpersonal skills and the ability to build relationships and collaborate effectively with diverse teams.
  • Strong business acumen and understanding of industry trends and best practices.
  • Preferred experience with business planning principles and practice.
Clearances Required

Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Benefits Summary

We're proud to offer generous benefits to our team members.

Regular full-time team members are eligible for the following benefits:

  • Medical and Prescription insurance-Choice of two health plans and networks
  • Dental and Vision-Free coverage for team members.
  • Paid Time Off (PTO) and Holidays
  • Medical, Bereavement, Educational, & Personal Leaves
  • Parental leave (birth & adoption) paid-6 weeks
  • 403b Retirement Plan - pre-tax & Roth options; employer match after 1 year
  • Student Loan Refinancing Program
  • Public Service Loan Forgiveness Program - CI qualifies as non-profit
  • Education Assistance/Tuition Reimbursement
  • Professional Development/CEU's
  • Life and Short- & Long-Term Disability insurance
  • Credit Union
  • Team Member Recognition Events
  • Referral bonus
  • CPR-employer paid
  • Travel mileage reimbursement at federal rate

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