Automotive Service Consultant

3 days ago


Chantilly, Virginia, United States Ted Britt Auto Group Full time

Are you passionate about delivering exceptional customer experiences and providing top-notch service? We are seeking a skilled Automotive Service Consultant to join our team at the Ted Britt Auto Group

Job Summary

We are looking for a highly motivated and detail-oriented individual to serve as an Automotive Service Consultant. As a key member of our team, you will be responsible for greeting customers, assessing their vehicle needs, and recommending necessary services. If additional repairs are required, you will estimate the cost and obtain permission from the customer before proceeding.

You will also advise customers on available services, prepare repair orders, and explain work performed and charges to customers. Additionally, you will handle customer complaints, schedule service appointments, and maintain accurate records. If you have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all clients
  • Analyze customer concerns, determine necessary services, and recommend solutions
  • Estimate costs for additional repairs, obtain customer authorization, and communicate clearly
  • Prepare detailed repair orders, outlining time, cost, and labor estimates
  • Explain work performed and charges to customers, addressing any questions or concerns
  • Handle customer complaints in a professional and courteous manner
  • Schedule service appointments, ensuring efficient use of resources
  • Maintain accurate records, including customer data, vehicle information, and repair history
Requirements

To succeed in this role, you must possess excellent communication and interpersonal skills, be able to read and interpret documents, and write routine reports. You should also be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Additionally, you should demonstrate common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Benefits

We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, long-term disability, critical illness, accident insurance, legal shield, 401(k) with employer match, and paid holiday, sick, and vacation time.

As a valued member of our team, you will enjoy a dynamic work environment, opportunities for growth and development, and a commitment to excellence that aligns with your own high standards. If you are a results-driven professional who thrives in a fast-paced setting, we invite you to apply for this exciting opportunity to join our team as an Automotive Service Consultant.



  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    About the RoleWe are seeking a highly skilled Automotive Service Consultant to join our team at Ted Britt Auto Group. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.


  • Chantilly, Virginia, United States Midas CHANTILLY 3386 Full time

    Service Advisor Job Opportunity at Midas CHANTILLY 3386Chantilly Midas is a high-volume, independently owned franchise seeking to hire a highly motivated individual to assist our sales manager with sales and customer service.Job ResponsibilitiesWe desire someone who has past sales experience and it is preferred that you have experience in the automotive...


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    Service Advisor Job DescriptionAbout the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Ted Britt Auto Group.Key ResponsibilitiesProvide exceptional customer service and ensure a positive experience for all customers.Assess customer needs and recommend necessary service to maintain their vehicle's optimal...


  • Chantilly, Virginia, United States Rosenthal Automotive Full time

    We are seeking a motivated and results-driven Luxury Automotive Sales Representative to join our team at Rosenthal Automotive in Chantilly, VA. In this role, you will be responsible for providing exceptional customer service, building long-lasting relationships, and achieving sales targets.Company OverviewRosenthal Automotive is a family-owned and operated...

  • Automotive Detailer

    6 days ago


    Chantilly, Virginia, United States Pohanka Automotive Group Full time

    Job OverviewWe are seeking a detail-oriented Automotive Detailer to join our team at Pohanka Automotive Group.Estimated Salary: $12-$15 per hourJob ResponsibilitiesAs an Automotive Detailer, you will be responsible for ensuring the highest level of cleanliness and presentation of vehicles in our inventory. Your attention to detail will make all the...


  • Chantilly, Virginia, United States Rosenthal Automotive Full time

    Unlock Your Earning PotentialAt Rosenthal Automotive, we are dedicated to fostering a work environment that values growth and success. As a Hyundai Sales Consultant, you will be part of our dynamic team, responsible for building and maintaining customer relationships, guiding them through the car sales process, and providing an exceptional customer...


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at the Ted Britt Auto Group.About the JobThis role is ideal for someone who enjoys working with people, is detail-oriented, and has excellent communication skills. As an Automotive Service Advisor, you will be responsible for greeting customers, understanding...


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    Job SummaryWe are seeking an experienced Automotive Sales Consultant to join our team at Ted Britt Auto Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships, and driving sales revenue.About the RoleThe ideal candidate will have excellent communication skills, a passion for...


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    We are seeking a highly skilled Automotive Technician to join our team as a Mobile Service Specialist. As a key member of our service department, you will be responsible for performing routine maintenance and repairs on vehicles in the field.This is an excellent opportunity to work with a reputable dealer group like Ted Britt Auto Group, known for its...


  • Chantilly, Virginia, United States Ourisman Chantilly Kia Full time

    Ourisman Chantilly Kia is seeking a skilled Master Automotive Repair Specialist to join our team. As a key member of our service department, you will play a critical role in delivering exceptional customer experiences while maintaining the highest standards of vehicle repair and maintenance.About the RoleThis is a full-time opportunity with a competitive...


  • Chantilly, Virginia, United States Pohanka Chevrolet Chantilly Full time

    Join Our Legacy as an Automotive Sales ProfessionalWe are seeking a passionate and results-driven individual to become part of our esteemed team at Pohanka Chevrolet, where automotive excellence has been the standard for over a century.About UsPohanka Chevrolet stands as a beacon of automotive expertise and customer service with a rich history spanning 100+...


  • Chantilly, Virginia, United States Disability Solutions Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative - Automotive Specialist to join our team at Disability Solutions. In this role, you will be responsible for providing exceptional customer service, ensuring that customers receive the highest level of care and support.Key Responsibilities:Advises customers about necessary service...


  • Chantilly, Virginia, United States Pohanka Automotive Group Full time

    OverviewThe Pohanka Automotive Group is a leading dealership group in the Washington DC Metro, committed to delivering exceptional customer service and building long-term relationships.


  • Chantilly, Virginia, United States Ourisman Chantilly Kia Full time

    We are seeking a skilled Automotive Repair and Maintenance Specialist to join our team at Ourisman Chantilly Kia. In this hybrid role, you will work on preparing new cars for sale while assisting with other roles in express service and valet when not conducting PDIs (New car inspections). The ideal candidate must have a valid drivers license with a good...


  • Chantilly, Virginia, United States Caliber Collision Centers Full time

    Job Summary: We are seeking a highly skilled Automotive Collision Damage Assessor to join our team at Caliber Collision Centers. As a key member of our team, you will play a critical role in ensuring that our customers receive exceptional service and their vehicles are repaired to the highest standards. About the Role: The successful candidate will be...


  • Chantilly, Virginia, United States Ourisman Chantilly Kia Full time

    Job Summary:Ourisman Chantilly Kia is seeking a skilled and dedicated Quick Lube Technician to join our team at our busy auto dealership in Virginia. The Quick Lube Technician will be responsible for performing routine oil changes and basic maintenance services on vehicles, as well as ensuring the overall cleanliness and organization of the service area....


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    Company OverviewWe are a leading automotive group dedicated to providing exceptional service and repair solutions for our customers. Salary$60 per hour, plus bumps and bonuses. Estimated annual salary: $124,800 (based on 40 hours/week, 52 weeks/year). Job DescriptionWe are seeking a highly skilled Automotive Technician to join our team at Ted Britt Auto...


  • Chantilly, Virginia, United States Ted Britt Auto Group Full time

    We are seeking a skilled Service Operations Manager to join our team at Ted Britt Auto Group.About the RoleThis is an exciting opportunity for a customer-focused individual to provide exceptional service and support to our clients. As a Service Operations Manager, you will be responsible for ensuring seamless vehicle maintenance and repairs, while delivering...


  • Chantilly, Virginia, United States The Copper River Family of Companies Full time

    About the Role: We are seeking a highly skilled Strategic Network Solutions Consultant to join our team at Copper River Information Technology. As a key member of our organization, you will play a critical role in driving sales within the networking, security, and professional services domains. Your expertise in Juniper, Cisco, Aruba, and Palo Alto...


  • Chantilly, Virginia, United States Booz Allen Hamilton Full time

    Key Role:As a Human Capital Consultant, Mid, you will engage with clients to help them achieve their human capital goals, directly impacting a growing organization. You will administer Human Resources (HR) programs in areas such as benefits, awards, payroll, and onboarding. Your expertise will be leveraged to provide guidance on a variety of HR issues and...