Program Manager

2 weeks ago


San Francisco, California, United States University of California , San Francisco Full time
Job Summary

The Division of Geriatrics at the University of California, San Francisco (UCSF) is seeking a highly skilled Program & Operations Manager to lead the implementation of a new program funded by the U.S. Department of Health & Human Services (DHHS) Centers for Medicare & Medicaid Services (CMMS). The Guiding an Improved Dementia Experience (GUIDE) Model aims to test whether providing an alternative payment methodology for participating dementia care programs can reduce expenditures while preserving or enhancing quality of care.

Key Responsibilities
  • Oversee all program implementation functions, including adherence to ambulatory care clinical, regulatory, and operational practices.
  • Coordinate and monitor the day-to-day operations of the program, including organizing and supporting other staff in their roles.
  • Implement projects of varying scope and complexity, such as setting up a training program for new care navigators or coordinating with outside organizations to help patients access services.
  • Work independently and troubleshoot issues that are unpredictable.
Requirements
  • Bachelor's degree in a related field and five or more years of relevant experience.
  • Advanced knowledge of data analysis, research, and reporting, particularly methods used in ambulatory care clinics.
  • Ability to perform all commonly applicable functions in the Microsoft Suite and skills in data management.
  • Advanced organizational and complex project management skills, including the ability to lead a team and prioritize tasks.
  • Exceptional customer service, analytical, planning, problem-solving, interpersonal, and team-building skills.
Preferred Qualifications
  • Speaks Spanish, Mandarin, or Cantonese.
  • Licensed Master Social Worker (LMSW), Associate Clinical Social Worker (ASW), or Licensed Clinical Social Worker (LCSW).
About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

We are committed to equity and diversity, and we seek candidates who share our values and are passionate about making a difference in the lives of others.



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