Full-Time Service Operations Manager

3 weeks ago


Chicago, Illinois, United States Disability Solutions Full time

We are seeking a highly motivated and experienced professional to join our team as a Full-Time Lead SV. As a key member of our community, you will work closely with the Area Leader to manage the total service delivery for our apartment communities.

The successful candidate will provide direction and oversight to part-time associates within the assigned district, ensuring exceptional service to residents and setting the standard in delighting them. You will also be responsible for assisting in training and development of Service Valets, monitoring and ensuring safety, quality control, and productivity standards are met.

Our ideal candidate will have a strong background in customer service and people management, with the ability to adapt to indoor and outdoor work environments. They will be responsible for collecting missed trash, identifying problem properties, and communicating with the Area Leader. Additionally, they will provide waste and recycling collection coverage during understaffed periods, document and report non-compliance issues, and lead the nightly collection process during the Area Leader's days off.

As a valued member of our team, you will receive competitive pay, paid as you earn using DailyPay, a dynamic work environment that promotes physical activity and outdoor work, opportunities for career advancement in a growing company, an employee referral bonus program, recognition program rewards, and tuition reimbursement.

Estimated Salary: $45,000 - $55,000 per year.



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