Client Service Representative

2 weeks ago


Coral Springs, Florida, United States VCA Full time
Client Service Representative

We are seeking a highly skilled and personable Client Service Representative to join our team at VCA Animal Hospitals. As the face of our organization, this individual will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.

Key Responsibilities:
  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend products and services.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and organized hospital environment.
Benefits:

We offer a competitive compensation package, including medical, dental, and vision benefits, paid vacation, 401(k), and generous personal pet care discounts.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page at [insert link].



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