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Customer Service Associate I
2 months ago
Are you ready to embark on a rewarding career journey? Join a reputable credit union committed to assisting its members in reaching their financial aspirations. As a member-owned non-profit entity, we emphasize delivering outstanding service to our clientele. Our workforce comprises a diverse group of professionals who collaborate and support each other to ensure our members receive top-notch assistance. Become a valued member of our organization.
Role Details:
- Title: Customer Service Associate I
- Responsibilities: Provide telephonic support to members, offering insights on credit union offerings, processing transactions, facilitating new account setups, and maintaining knowledge of organizational policies and procedures.
Qualifications:
- High School Diploma or equivalent
- A minimum of one year of experience in a financial services environment
- Familiarity with teller operations, new account procedures, and member relations
- Excellent verbal communication skills
- Strong customer service orientation and analytical abilities
We provide competitive remuneration along with a comprehensive benefits package, which includes medical, dental, vision, disability, life insurance, and a retirement savings plan. The compensation for this role is competitive within the industry.
Additional Information:
Background checks, including employment verification, educational history, credit assessments, and drug screenings, will be conducted. Northrop Grumman Federal Credit Union is an Equal Opportunity Employer.
Work Schedule:
Weekdays: 10:00 am to 7:00 pm
Weekends: 7:00 am to 4:00 pm
