Customer Service Representative

4 weeks ago


Gardena, California, United States Bank of Hope Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Bank of Hope. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering calls, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Customer Service: Provide quality customer service while answering calls from customers, internal associates, and third-party inquiries.
  • Deposit Products and Services: Be knowledgeable about deposit products and services, providing solutions depending on client needs.
  • Online and Mobile Banking: Assist with online and mobile banking services and issues.
  • Regulatory Compliance: Be aware of irregular transactions and report suspicious or unusual activities to the appropriate areas.
  • Adherence to Policies and Procedures: Understand and adhere to Bank of Hope's policies and procedures, including BSA, fraud, and loss prevention.
  • Teamwork and Communication: Work effectively with teammates, communicate professionally, and demonstrate excellent written and oral communication skills.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1-3 years of customer service experience.
  • Language: English and Korean preferred.
  • Computer Skills: Intermediate computer and MS Office experience, mobile device experience preferred.
  • Communication Skills: Excellent written and oral communication, active listening skills, and ability to communicate effectively.
  • Teamwork Skills: Open to feedback, not afraid to ask for help, collaborate, and help teammates.
  • Critical Thinking Skills: Able to multitask, think outside the box, and use analysis and logic to find solutions.
What We Offer

As a Customer Service Representative at Bank of Hope, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our customers. We offer a competitive salary range of $19.00 - $21.64 per hour, plus bonus and benefits. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status, or any other basis protected by federal, state, or local law.



  • Gardena, California, United States Hero Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Hero. As a Verizon Service Delivery Expert, you will play a crucial role in shaping our customers' experiences and providing exceptional service.The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for...


  • Gardena, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our...


  • Gardena, California, United States Bank of Hope Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bank of Hope. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering calls, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide quality customer service to...


  • Gardena, California, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations. Key Responsibilities:Assist customers with U-Haul...


  • Gardena, California, United States Northrop Grumman Federal Credi Full time

    At Northrop Grumman Federal Credit Union, we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional phone support to our members, addressing their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Gardena, California, United States HRO Inc Full time

    Verizon Customer Service Associate RoleAt HRO Inc, we are seeking a highly skilled Verizon Customer Service Associate to join our distinguished sales and customer service team. As a leading communications firm, we are excited to welcome new members who can strengthen our team for future success.Key Responsibilities:Engage with prospective customers to...


  • Gardena, California, United States Marukai Corp. Full time

    Job DescriptionMarukai Corp. is seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. This role is responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide premier customer service,...


  • Gardena, California, United States El Pollo Loco Full time

    El Pollo Loco Service Team Member Job DescriptionAs a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Greet and assist customers with their orders in a friendly and helpful manner.Process and assemble customer orders...


  • Gardena, California, United States TriCom Quest Full time

    Job DescriptionWe are seeking a highly skilled Receptionist and Customer Support Agent to join our team at TriCom Quest. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients.Long-Term Temporary$20 / hourKey Responsibilities:Provide high-level support and information to customers via...


  • Gardena, California, United States AIDS Healthcare Foundation Full time

    Job Summary: As a member of the Performance Improvement department within the Pharmacy Division, this role offers a unique opportunity for collaborative contributions. The Customer Care and Quality Outcomes Specialist plays a crucial part in our success, working closely with various teams, including Customer Care, Pharmacy Technician, Specialist, Customer...


  • Gardena, California, United States Community Choice Financial Family of Brands Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a Customer Service Representative, you will play a pivotal role in providing exceptional customer experiences and ensuring seamless transactions in our fast-paced environment.Key ResponsibilitiesForge connections with...


  • Gardena, California, United States K1 Speed Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at K1 Speed. As a Cashier, you will be responsible for providing excellent customer service to our patrons while maximizing profitability and efficiency.Key Responsibilities:Perform opening duties to prepare the facility for customer arrival, ensuring...


  • Gardena, California, United States Wingstop Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and ensuring that every guest leaves satisfied with their experience.Key...


  • Gardena, California, United States Rotech Healthcare Full time

    About Rotech HealthcareRotech Healthcare Inc. is a national leader in providing high-quality medical products and services to patients across the United States.Job SummaryWe are seeking a dedicated Customer Service Representative to join our team, responsible for performing all tasks and communication related to patient services and third-party...


  • Gardena, California, United States VM Long Beach Full time

    Job OverviewVM Long Beach is seeking a highly motivated Customer Support Agent to join our team. This is a full-time position that requires local travel and the ability to work independently.Key Responsibilities:Engage with prospective customers through community-based outreach eventsRepresent our clients in the community, maintaining a positive image and...


  • Gardena, California, United States Pirate Staffing Corp Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Pirate Staffing Corp. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers by answering their inquiries and resolving their product and service issues.Key ResponsibilitiesRespond to customer inquiries via...


  • Gardena, California, United States VM Long Beach Full time

    Job DescriptionAt VM Long Beach, we're seeking a talented Sales and Customer Service professional to join our team. As a key member of our team, you'll be responsible for leading by example and executing outreach and sales initiatives. You'll dive deep into competitor marketing and sales materials to stay ahead of the curve, provide top-notch customer...


  • Gardena, California, United States Volt Full time

    Service Support Representative Job DescriptionVolt is seeking a skilled Service Support Representative to join our team. As a Service Support Representative, you will be responsible for handling troubleshooting, complaints, and repair requests for equipment and products.Key Responsibilities:Diagnose and troubleshoot technical issues with equipment and...

  • Store Associate

    4 weeks ago


    Gardena, California, United States CVS Health Full time

    Customer Service and Sales Floor AssociateAt CVS Health, we're committed to delivering exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service and Sales Floor Associate, you'll play a vital role in achieving this goal by providing a warm and welcoming environment, assisting customers with their needs,...

  • Store Associate

    3 weeks ago


    Gardena, California, United States CVS Health Full time

    At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role within our team, providing exceptional customer service and supporting the sales floor. Your talents and expertise will help us positively impact the lives of our customers.The Retail Store Associate...