Verizon Sales and Customer Service Representative

4 weeks ago


Gardena, California, United States HRO Inc Full time
Verizon Customer Service Associate Role

At HRO Inc, we are seeking a highly skilled Verizon Customer Service Associate to join our distinguished sales and customer service team. As a leading communications firm, we are excited to welcome new members who can strengthen our team for future success.

Key Responsibilities:

  • Engage with prospective customers to deliver captivating product demonstrations and ensure a thorough comprehension of our clients' offerings.
  • Provide educated answers to potential customers based on products and services in person.
  • Evaluate customers' compatibility with our products and services, gaining insights into their budgets, requirements, and challenges.
  • Follow-up with existing customers to ensure their satisfaction and identify new potential needs.
  • Surpass sales quotas and objectives by fostering strong relationships with prospects and providing exceptional customer service.
  • Maintain regular communication with both the Verizon Customer Service Associate team and Management to ensure a smooth sales process.
  • Prioritize tasks and manage time effectively to maximize outreach and lead generation efforts.

Requirements:

  • 1-2 years of experience in a sales development, sales representative, customer service, retail, or customer-facing role.
  • The ability to manage rejection and maintain a positive attitude at all times.
  • Knowledge of sales techniques and strategies such as problem solving, negotiation, and overturning objections.
  • Willingness to adapt to changing circumstances and work independently in a dynamic environment.
  • Build rapport and maintain genuine relationships with clients, customers, and fellow Verizon Customer Service Associates.
  • Ability to travel to the office daily.
  • Resilience to handle rejection and persevere in a positive direction.

About HRO Inc:

HRO Inc is a leading communications firm dedicated to providing exceptional customer service and sales solutions. We are committed to creating brand recognition for our clients through unmatched customer engagement.



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