Verizon Sales and Customer Service Representative
4 weeks ago
At HRO Inc, we are seeking a highly skilled Verizon Customer Service Associate to join our distinguished sales and customer service team. As a leading communications firm, we are excited to welcome new members who can strengthen our team for future success.
Key Responsibilities:
- Engage with prospective customers to deliver captivating product demonstrations and ensure a thorough comprehension of our clients' offerings.
- Provide educated answers to potential customers based on products and services in person.
- Evaluate customers' compatibility with our products and services, gaining insights into their budgets, requirements, and challenges.
- Follow-up with existing customers to ensure their satisfaction and identify new potential needs.
- Surpass sales quotas and objectives by fostering strong relationships with prospects and providing exceptional customer service.
- Maintain regular communication with both the Verizon Customer Service Associate team and Management to ensure a smooth sales process.
- Prioritize tasks and manage time effectively to maximize outreach and lead generation efforts.
Requirements:
- 1-2 years of experience in a sales development, sales representative, customer service, retail, or customer-facing role.
- The ability to manage rejection and maintain a positive attitude at all times.
- Knowledge of sales techniques and strategies such as problem solving, negotiation, and overturning objections.
- Willingness to adapt to changing circumstances and work independently in a dynamic environment.
- Build rapport and maintain genuine relationships with clients, customers, and fellow Verizon Customer Service Associates.
- Ability to travel to the office daily.
- Resilience to handle rejection and persevere in a positive direction.
About HRO Inc:
HRO Inc is a leading communications firm dedicated to providing exceptional customer service and sales solutions. We are committed to creating brand recognition for our clients through unmatched customer engagement.
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