IT Capacity Management Specialist

2 weeks ago


Charlotte, North Carolina, United States TekIntegral Inc Full time
Job Title: IT Capacity Management Specialist

At TekIntegral Inc, we are seeking a highly skilled IT Capacity Management Specialist to join our team. As an IT Capacity Management Specialist, you will play a critical role in ensuring the optimal performance and capacity of our infrastructure.

Key Responsibilities:

  • Participate in multiple projects to identify performance and capacity impacts to the infrastructure.
  • Engage in risk and regulatory management, information security generalist activities, and information security management.
  • Review technical project documentation to identify performance and capacity impacts.
  • Provide support and consulting for projects identified with impact on performance and capacity.
  • Work with support teams to provide forecasts and models for performance and capacity of impacted components.
  • Analyze saturation test results and artifacts to measure and interpret capacity thresholds/limits.
  • Support capacity-related BAU activities associated with audit requirements.
  • Communicate effectively and provide executive summaries of capacity management to partners and stakeholders.
  • Foster a culture of support and knowledge sharing within the team.

Requirements:

  • A minimum of 3-5 years of IT Capacity Management experience.
  • Demonstrated knowledge of capacity planning methodologies and mathematical/statistical and quantitative analytics.
  • Proficiency in ITIL capacity management best practices and the COBIT framework.
  • Experience with infrastructure architecture and ITSM.
  • Familiarity with AppDynamics, DynaTrace, Splunk, and operating system performance measurement tools.
  • Knowledge of True Sight Capacity Optimizer.
  • Understanding of Agile methodologies, Jira, and Confluence.
  • Ability to create and present data analytics and capacity forecast models.
  • Understanding of hardware infrastructure, architecture, and disaster recovery.
  • Relevant certifications in IT service management, information security, or risk management are advantageous.


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