Leasing Specialist

5 days ago


Charlotte, North Carolina, United States LSA Management Full time
Job Summary

We are seeking a highly motivated and customer-focused Leasing Specialist to join our team at LSA Management. As a Leasing Specialist, you will be responsible for leasing, marketing, and maintaining positive resident relations within our community.

Key Responsibilities
  • Leasing and Marketing: Greet and qualify all prospects, record all telephone and in-person visits on guest cards, and demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits.
  • Customer Service: Provide A+ customer service at all times, respond to resident requests, concerns, and comments, and ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.
  • Administrative: Accept rental payments, type lease and complete appropriate paperwork, and input information on Yardi System accurately and on a timely basis.
Requirements
  • Passion for providing exceptional customer service.
  • 2+ year of sales and/or customer relations' experience.
  • Low Income Housing & Tax Credit experience REQUIRED.
  • Bilingual (English & Spanish) highly desired.
  • Thrives in a fast-paced environment.
  • Flexible schedule that may include evenings and weekends.
  • Solid computer knowledge, Windows (Word, Excel,) internet and e-mail.
  • Working knowledge of Yardi Voyager Property Management software.
What We Offer
  • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
  • Comprehensive Benefits - health, dental & vision, 401(k), personal time off, paid holidays and more.
  • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
  • Development - a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.


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