Relationship Development Specialist

6 days ago


Green Brook Township NJ USA, United States Financial Resources Federal Credit Union Full time
About Us

Financial Resources Federal Credit Union is a mission-driven organization dedicated to serving the needs of our members. With a history of over 100 years, we have grown to become a leading financial institution in the region, serving over 29,000 members with a team of 100 employees.

Job Summary

We are seeking a highly motivated and customer-focused Relationship Specialist to join our team at our Green Brook, NJ branch. As a Relationship Specialist, you will be responsible for building and maintaining strong relationships with our members, providing exceptional customer service, and promoting our financial products and services.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with members, understanding their financial goals and objectives, and providing personalized recommendations to meet their needs.
  • Promote our financial products and services to members, ensuring they are aware of the benefits and features of our offerings.
  • Work closely with other team members to achieve sales and service goals, and to provide a seamless member experience.
  • Stay up-to-date on our products and services, and maintain a deep understanding of our member's needs and preferences.
What We Offer
  • A competitive salary and benefits package, including health, dental, and vision insurance, and a 401(k) plan with employer match.
  • A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.
  • A collaborative and supportive work environment, with opportunities for career advancement and professional growth.
  • A generous paid time off policy, and a range of employee perks and benefits.
Requirements
  • At least 2 years of customer service experience, preferably in a financial services setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • A strong understanding of financial products and services, and the ability to provide personalized recommendations to members.
  • Ability to work in a fast-paced environment, and to prioritize multiple tasks and responsibilities.

We are an equal opportunity employer, and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, with a passion for building strong relationships and providing exceptional service, we encourage you to apply for this exciting opportunity.



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